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Impartner Privacy Policy

Effective date: June 25, 2022
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This Privacy Policy applies to the websites owned and operated (“Website”) by Impartner, Inc. (“Impartner,” “we,” “us,” or “our”). This Privacy Policy describes how Impartner collects and uses the personal data collected through the Website (including, but not limited to, www.impartner.com) and services located behind the logins of Impartner’s Applications. It also describes individual rights regarding the use of, access to, and how to update, correct, or remove personal information. For the personal information collected through the Website, Impartner is the “Controller,” as defined by applicable data protection and privacy laws. For personal information that Impartner processes as part of services it provides to its customers and to its customers’ partners, Impartner is a “Processor” or “Service Provider,” as defined by applicable data protection and privacy laws. More information on Impartner’s use of personal information pursuant to its provision of services to its customers is provided below in the section titled “Information Collected through the Impartner Services.”

Impartner respects each individual’s right to personal privacy. We have created this Privacy Policy to let you know what information we collect when you visit our Website, why we collect it, and how it is used. By using this Website, you consent to the data practices prescribed in this Privacy Policy.

Information Collected

Personal information means any information that may be used to identify an individual. The personal information we collect may include your name, address, email address, IP address, and information regarding what pages are accessed, or other contact information, whether at work or at home.

In a few areas on our Website, we ask you to provide personal information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

  • Request a quote
  • Request more information including, but not limited to files or document downloads
  • Request support
  • Participate in a sweepstakes or other promotional offers
  • Subscribe to a newsletter or a mailing list

How We Use Your Information

Impartner only uses your personal information for specific purposes, including but not limited to the following:

  • Generating quotes
  • Sending you requested information about Impartner
  • Providing support
  • Marketing Impartner products or services to you
  • Providing you with access to Impartner services

All email communication with you will be on an opt-in or opt-out basis, as required by applicable law.  Whether you want to receive marketing emails from us is solely at your discretion. If you have requested information from us, and consented to receive email marketing communications, we may send you e-mail communications with information about our products and services. When you first provide us with your e-mail address, you will be given the option of not receiving any such e-mail communications. We will include instructions in our e-mail messages on how to unsubscribe if you later decide you do not want to receive any future e-mail communications. At any time, you can easily opt-out of receiving further marketing communications from Impartner by contacting us at the address below and requesting to have your name removed from our lists.

We partner with third parties to either display advertising on our website or to deliver first-party advertising on third-party websites. Our third-party advertising partners may use technologies such as cookies to gather information about your activities on our Website and on third-party sites in order to provide you relevant advertising based on your browsing activities and interests. If you wish to not have your browsing activities and interests used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union, click here). Note that opting out of interest-based advertising through these tools does not opt you out of being served ads. You will continue to receive ads but they will not be personalized to your device. To learn more, read our cookie policy by clicking here.

We also link some automatically-collected data to personal information we buy from third parties for demographic research and marketing purposes. IP addresses, for example, are tied to personal information. We track the opening of emails originating from our company, record URL’s visited on our Website, downloads of documents from our Website, and forms filled out on our Website, which may be associated with personal information for our first-party marketing purposes.

Device-Based Choices

Our Website uses third-party cookies and other technologies that collect information from your device (collectively referred to herein as “cookies”). This information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Website, and gather general information about our Website visitors.

We also use cookies to authenticate users and to remember users’ settings, such as language preference). Users can control the use of cookies at the individual browser level. If you turn cookies off, you may still use our Website, but your ability to use some features or areas of our Website may be limited.

How to Control Your Cookies?

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting);
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

Where to Find Additional Information About Controlling Cookies at the Browser Level:

Additional Useful Information About Cookies

Opting Out of Social Media Cookies

You may also control how we and online social media platforms use your cookies for advertising and online analytics. Social media platforms provide mechanisms which allow you to prohibit them from sharing your data with us. To prevent social media platforms from sharing your data, go to your privacy or ad settings within each social media platform.  For example:

Adherence to Do Not Track Signals (“DNT”)

DNT is a privacy preference that you may set in certain browsers or may be preset in certain instances. Please note that Impartner does not currently respond to DNT signals sent by browsers or otherwise included through third party intermediaries. For more information about DNT, visit https://allaboutdnt.com.

Social Media (Features) and Widgets:

Our Website includes Social Media Features (Features), such as the Facebook and Twitter button. These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. These features are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company hosting the Features.

Information Sharing and Disclosure to Third Parties

Vendors, agents, or contractors of Impartner may have access to your personal information for the purpose of performing services on behalf of Impartner. All such vendors, agents and contractors who have access to your personal information are subject to data processing and confidentiality obligations to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Impartner.

Unless we tell you otherwise, or unless otherwise stated in this Privacy Policy or required by law, we do not sell or rent your personal information to any third parties. However, we may share your personal information with our services providers, resellers, referral partners, and affiliates, if permitted under applicable laws. The service providers, resellers, and affiliates may be in the United States or in other parts of the world. We may also disclose your personal information to any other third party with your prior consent. When you submit personal information to us during your visit to our Website, we will let you know how you can (a) prevent our use of this information for marketing purposes or, (b) if we are required to do so under applicable laws, prevent the disclosure of this information to third parties for marketing purposes, if you so choose. If you do not want us to share your personal information with our affiliates or resellers, please contact us at the email address below.

Impartner may also disclose personal information (i) if required by law, (ii) if you use Impartner to intentionally interact with a third party, provided the third party does not also disclose the personal information, (iii) to perform a “business purpose,” as defined by and in accordance with the California Consumer Privacy Act, (iv) to protect and defend the rights or property of Impartner, or (v) to act in urgent circumstances to protect the personal safety of users of Impartner, its web sites or the public.

We may collect and possibly share your information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions posted on our Website, or as otherwise required by law. In certain situations, Impartner may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If Impartner is involved in a merger, acquisition, or sale of all or a portion of its assets, if required by law, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

If you are a client or partner of one of our customers and would no longer like to be contacted by that customer, please contact that customer directly.

California Shine the Light Law

If you are a California resident, California law permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us and include “Shine the Light Request” in the first line of the request.

Additional Disclosures for California Consumers

The California Consumer Privacy Act (“CCPA”) applies to the collection, use, retention, “sale,” and disclosure of “personal information” of California “consumers” (as those terms are defined in CCPA).

Right to Request Access or Deletion. If you are a California consumer, you may have the right to (i) request that we disclose what information we collect, use, retain, sell, or disclose about you, (ii) access the specific pieces of information we hold about you, and/or (iii) request the deletion of any of your personal information we collect or maintain, subject to certain exceptions. To make a verifiable request for information or deletion, please contact us via email at dataprocessing@impartner.com or via phone at 801-501-7000. You may also designate an authorized agent to make such requests on your behalf, as permitted under CCPA. If you do so, we will require the agent to provide proof that they are acting on your behalf, and we may ask you to verify your identity and to confirm that you provided the agent with permission to submit the request on your behalf. If you are a California consumer seeking to request deletion or access of data, we will require you to provide evidence that the data relates to you (and only to you) and may deny your request if you cannot provide such information. You will not be discriminated against for the exercise of such rights. Please note that if you wish to exercise any of your rights with Impartner’s customers, or to the clients of Impartner’s customers, you must make your request directly to those customers or clients

Security of Your Information

The security of your personal information is important to us. We follow generally accepted industry standards (including but not limited to Secure Servers, IPsec, Firewalls, Encryption and more) to protect the personal information submitted to us, both during transmission and once it is received. Of course, there is no such thing as perfect security on the Internet. You are responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you have any questions about the security of your personal information, you can contact us at the contact information below.

Third-Party Sites

Please be aware that other web sites that may be accessed through our Website may collect personal information about you. The information practices of those third-party web sites linked to our Website are not covered by this Privacy Policy.

International Transfers

Impartner operates this Website and its services from servers located in the United States. However, our Website and services may be accessed by individuals from outside the United States. As a result, personal information may be transferred to and from the countries where Impartner’s customers and its customers’ partners operate. Some countries where personal information is transferred to may not have laws that provide the same degree of protection for personal information as the countries from which that personal information is transmitted.  This may include transfers from the European Economic Area (“EEA”) to the United States.

In accordance with applicable legal requirements, we take appropriate measures to facilitate adequate protection for any information so transferred. When Impartner transfers personal information to the United States, Impartner does so under legal cross-border transfers mechanisms, including by entering into Controller-Processor Standard Contractual Clauses with its Controller customers based in the EEA, Switzerland and the United Kingdom. Impartner also adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce. To learn more, see the section titled “Privacy Shield” below.

Privacy Shield Statement

Impartner recognizes that the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield are no longer valid transfer mechanisms for personal information from the European Economic Area, Switzerland or the United Kingdom. The U.S. Department of Commerce, which oversees compliance with Privacy Shield, has stated that it will continue to administer the Privacy Shield program despite the European Commission’s invalidation of Privacy Shield as a transfer mechanism pursuant to Data Protection Commissioner v. Facebook Ireland Limited, Maximillian Schrems (C-311/18) (“Schrems II”).  Accordingly, Impartner continues to comply and maintain its certification with Privacy Shield. Impartner specifically complies with the Privacy Shield Principles for all onward transfers of personal data from the EEA, Switzerland, and the United Kingdom, including the onward transfer liability provisions.

Impartner is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. Impartner is also committed to maintaining Standard Contractual Clauses and supplemental security measures, as required by Schrems II, for the protection of EEA data subjects.  To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Impartner is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Impartner may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Law Enforcement or Other Government and Regulatory Agency Requests

Occasionally, Impartner may receive requests from third parties with authority to obtain disclosure of personal information, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfill requests for personal information where we are permitted to do so in accordance with applicable law or regulation.

Children’s Privacy

This Site is not intended for or directed to persons under the age of 13. Any person who provides their information to Impartner, and who the company subsequently finds out is under 13, will have all such data removed. Any persons submitting data to Impartner on this Site represents to Impartner that they are 13 years of age or older.

Impartner Blog

Our Website offers a publicly accessible blog. Any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at dataprocessing@impartner.com.

Access to Personal Information

Upon request, Impartner will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at dataprocessing@impartner.com.

You may access, correct, or request deletion of your personal information by logging in to your account or by emailing dataprocessing@impartner.com. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

We will respond to these requests within a reasonable timeframe and in accordance with applicable law.

Data Retention

Personal information will be retained by Impartner for as long as we have, or need to keep a record of, a relationship with a business contact. Personal information may be held for longer periods where extended retention periods are required by law, regulation, or professional standards and to establish, exercise or defend our legal rights.

Changes to This Privacy Policy

Impartner may update this privacy policy at any time by publishing an updated version here. You can access the most current version of this privacy statement at any time on this site.

Contacting Impartner

For questions or comments regarding this Privacy Policy or to make changes to your personal information, please contact us via email at dataprocessing@impartner.com or via phone at 801-501-7000.

Impartner, Inc.
10619 South Jordan Gateway, Suite 130
South Jordan, UT 84095