Case Studies

Outcome Impartner has transformed ebankIT's partner management by centralizing communication across sales, marketing, product and training, enabling closer collaboration with partners and customers. Its performance analysis capabilities provide valuable insights into the effectiveness of partner initiatives, enabling the identification of areas requiring improvement and ensuring efforts are more closely aligned with ebankIT's growth objectives. Portal usage by our partners has become a clear indicator of success, showcasing year- on-year growth across key metrics such as user engagement, account activity and asset downloads. Feedback from our partners has been overwhelmingly positive, with many highlighting the platform's ease of use and effortless management of interactions with us, which fosters stronger collaboration and drives mutual growth. Additionally, the platform streamlines administrative tasks through automation, reducing manual effort and allowing our teams to focus on strategic activities, enhancing efficiency across the business. Beyond partner management, Impartner has improved internal workflows by streamlining communication between departments and providing real-time insights into partner performance. Looking ahead, ebankIT aims to further optimize partner collaboration by enhancing training and refining documentation within the Asset Library. These initiatives will further boost engagement, improve efficiency and strengthen competitive advantage in the ever-evolving fintech landscape. Conclusion The implementation of Impartner's PRM solution has been transformative for ebankIT, enabling the company to overcome challenges in partner management and drive meaningful improvements across its operations. By centralizing communication, automating processes and providing real-time insights, the platform has streamlined workflows and fostered stronger collaboration with partners and customers. These enhancements have not only improved the overall partner experience but also contributed to year-on-year growth in key metrics such as user engagement, account activity, and asset downloads. Looking ahead, ebankIT will continue to leverage Impartner's robust capabilities to provide the best partner experience, enhance training initiatives and improve document organization within the Asset Library. By continuously improving these areas, ebankIT is well-positioned to sustain its competitive edge, foster innovation and deliver exceptional value to financial institutions worldwide in an ever-evolving digital landscape. © 2025 IMPARTNER. All rights reserved. HQ: +1 (801) 501-7000 | Paris: +33 (0) 1 87 16 73 86 | London: +44 (0) 204 576 9682 Impartner enhances our partner experience by streamlining communication, simplifying processes, and increasing transparency. Its ease of use fosters collaboration and drives mutual growth." — Larissa Cavalcante, Alliances and Partnerships Manager About Impartner Each day millions of partners in nearly every industry across the globe access Impartner. Why? Because the partner experience matters and leading channel organizations agree. Impartner is the fastest-growing, most award-winning channel management solution provider on the market. Our Partner Relationship Management (PRM) and Through Channel Marketing Automation (TCMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. From partner training and certifications to communications, business planning, and channel compliance, Impartner handles it all and more with best practices and automation built-in. Need to accelerate your channel? We're ready when you are. Book a Demo Solution Use: Impartner PRM • CRM Sync: easy, self-configurable integration • Dynamic Forms & Workflows: scalable partner management · Asset Library: unlimited digital asset management · Analytics: performance analytics and reporting · Content Management: personalized messaging & segmentation tools Platform Connections:

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