Issue link: https://impartner.com/resources/i/1543909
About Impartner Each day millions of partners in nearly every industry across the globe access Impartner. Why? Because the partner experience matters and leading channel organizations agree. Impartner is the fastest-growing, most award-winning channel management solution provider on the market. Our partner relationship management (PRM) and partner marketing automation (PMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. From partner training and certifications to communications, business planning, and performance compliance, Impartner handles it all and more with best practices and automation built in. Need to accelerate your partnerships? We're ready when you are. Book a Demo © 2026 IMPARTNER. All rights reserved. HQ: +1 (801) 501-7000 | Paris: +33 (0) 1 87 16 73 86 | London: +44 (0) 204 576 9682 Outcome By shifting critical workflows to Impartner Orchestration Studio, Smartsheet modernized the operational foundation of its partner program. Automated, role-based logic ensures accurate certification data, an essential input for partner tiering, locator rankings, and yearly compliance. Cross-team collaboration also strengthened. Notifications, comment logs, and structured review processes now run automatically, enabling faster responses and fewer operational bottlenecks. With these high-value workflows stabilized and automated, Smartsheet can scale confidently, introduce new partner models, and maintain program accuracy without adding administrative overhead. Conclusion Impartner Orchestration Studio gives Smartsheet a more accurate, predictable, and scalable way to run its partner program. By replacing legacy systems with modern automation directly tied to Impartner data, Smartsheet improved accuracy, strengthened cross-team collaboration, and built a foundation that supports long-term partner ecosystem growth. Orchestration Studio gives us confidence that our partner data is always accurate, and it allows our teams to focus on strategic work instead of firefighting manual processes. Scaling the partner program has never felt this manageable." Eva Schoenleitner, VP of Partnerships, Smartsheet