About Impartner
Each day millions of partners in nearly every industry across the
globe access Impartner. Why?
Because the partner experience matters and leading channel
organizations agree. Impartner is the fastest-growing, most
award-winning channel management solution provider on the
market. Our partner relationship management (PRM) and
partner marketing automation (PMA) solutions help companies
accelerate revenue and profitability through their indirect sales
channels at every partner lifecycle touchpoint. From partner
training and certifications to communications, business
planning, and performance compliance, Impartner handles
it all and more with best practices and automation built in.
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Outcome
By shifting critical workflows to Impartner Orchestration Studio,
Smartsheet modernized the operational foundation of its partner program.
Automated, role-based logic ensures accurate certification data, an
essential input for partner tiering, locator rankings, and yearly compliance.
Cross-team collaboration also strengthened. Notifications, comment logs,
and structured review processes now run automatically, enabling faster
responses and fewer operational bottlenecks.
With these high-value workflows stabilized and automated, Smartsheet can
scale confidently, introduce new partner models, and maintain program
accuracy without adding administrative overhead.
Conclusion
Impartner Orchestration Studio gives Smartsheet a more accurate,
predictable, and scalable way to run its partner program. By replacing
legacy systems with modern automation directly tied to Impartner data,
Smartsheet improved accuracy, strengthened cross-team collaboration,
and built a foundation that supports long-term partner ecosystem growth.
Orchestration Studio gives
us confidence that our
partner data is always
accurate, and it allows our
teams to focus on strategic
work instead of firefighting
manual processes. Scaling
the partner program has
never felt this manageable."
Eva Schoenleitner, VP of
Partnerships, Smartsheet
