Case Studies

Outcome Rapid7 shared pre-release demos with a number of partners, all of which provided positive feedback on the new features and overall experience. The new Portal experience provides quick and easy visibility into opportunities and quotes, facilitating more effective, real-time collaboration. Rapid7's partner portal offers partners access to real-time opportunity collaboration, easy access to approved quotes, and customer renewal dashboards that provide a transparent and clear understanding of upcoming renewal opportunities. This is a critical milestone in achieving their goal to provide partners with comprehensive information at the early stages of the sales process and maintain this level of communication consistently throughout the entire sales journey. Partner-facing teams are benefiting from the elimination of small, time-consuming tasks, allowing them to focus on more strategic partner engagement. Partners can now operate more independently and easily access the information they need, further streamlining the operational aspects of the partnership. Conclusion In their transition to the Impartner PX™ platform, Rapid7 successfully streamlined partner management processes, enabling a more efficient, self-service experience for partners. By managing the implementation in-house and achieving a smooth launch within just 8 weeks, Rapid7 was able to enhance visibility into opportunities and quotes, resulting in stronger collaboration and engagement with their partners. The feedback from partners has been overwhelmingly positive and the seamless integration with Salesforce CRM has further improved workflows across the business. Rapid7 is now exploring additional enhancements to elevate the partner experience, including improved rewards and incentive management capabilities, integration with external Learning Management System (LMS) single sign-on (SSO), and the implementation of a Configure, Price, Quote (CPQ) module. © 2025 IMPARTNER. All rights reserved. HQ: +1 (801) 501-7000 | Paris: +33 (0) 1 87 16 73 86 | London: +44 (0) 204 576 9682 Even as the least technical person on the team, I was amazed at how intuitive the Impartner platform is. After just 8 weeks of implementation, I felt fully confident navigating it and managing our processes." — Joe Craig, Program Manager About Impartner Each day millions of partners in nearly every industry across the globe access Impartner. Why? Because the partner experience matters and leading channel organizations agree. Impartner is the fastest-growing, most award-winning channel management solution provider on the market. Our partner relationship management (PRM) and partner marketing automation (PMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. From partner training and certifications to communications, business planning, and performance compliance, Impartner handles it all and more with best practices and automation built in. Need to accelerate your partnerships? We're ready when you are. Book a Demo Solution Use: Impartner PRM • CRM Sync: easy, self-configurable integration • Dynamic Forms & Workflows: scalable partner management • Journey Builder: automates progress and rewards • Deal Registration: accurate pipeline management • Asset Library: unlimited digital asset management • Channel Intel: performance analytics and reporting • Content Management: personalized messaging & segmentation tools Platform Connections:

• Cover