
Study
What Is the Total Cost
of Salesforce PRM?
Pricing Research
Study
What Is the Total Cost of Salesforce PRM? Pricing Research

If partnerships are bringing in 30-70% of your revenue, you need a dedicated solution that’s tailor-made to serve the needs of your channel ecosystem. You need a partner management platform. But should you choose Salesforce Partner Relationship Management (PRM) or Communities just because your IT team is already highly invested in Salesforce?
PartnerPath, a development firm, is dedicated to helping companies elevate the impact of partnering. They conducted in-depth original research into the total cost and challenges of using Salesforce from quantitative and qualitative customer insights. With this, PartnerPath calculated a total cost analysis of Salesforce’s partnership solutions.
Salesforce wasn’t built as a true PRM, which means there are significant gaps for partner managers and many unexpected costs, including:
- Implementation fees
- Ongoing operational costs to keep the system running
- Per-user licensing fees
- Missing functionalities related to partner experience, lead management, marketing automation, and more
“80% of our solution is custom and after four years in the making (the work never stopped), it’s still not ‘there’ and ‘good’.”
Will Salesforce PRM/Communities meet your needs? PartnerPath looks beyond the licenses into the true customer research that identifies significant ongoing investments for companies. Download the full report now to learn more!