​Impartner respects your privacy. We have created this Privacy Policy to help you understand what personal information we collect, why we collect it, and how we use it. This Privacy Policy applies to websites owned and operated by Impartner, Inc. and its affiliates (“Impartner,” “we,” “us,” or “our”) that link to this Privacy Policy, including www.impartner.com, (“Website”). This Privacy Policy also describes your rights regarding our use of your personal information.

By using or otherwise visiting our Website, you agree and acknowledge that you have read and understood our data collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional privacy statements that may be posted on an applicable part of the Website.

Impartner’s Website is intended for business-to-business purposes only, and we do not knowingly collect the personal information of consumers in an individual or household context. By using our Website or otherwise providing information to Impartner, you are acknowledging that you are a representative or agent of a business and are engaging us in the commercial context (and not in an individual or household context).

• California residents please click here to learn more about your privacy rights.

• European Economic Area and United Kingdom residents please click here to learn more about your privacy rights.

Transparency and Disclosure

We are committed to transparency in our use of AI. We use AI tools, such as our chatbot, to respond to your customer support inquiries or demo scheduling requests. By interacting with these tools, you consent to the collection and processing of your data to enable AI-powered responses.

Personal Information Collected by Impartner

Information You Provide Directly

We and our Service Providers (defined below) may collect information you provide directly to us and/or our Service Providers via the Website. For example, we collect information when you use or register for the Website or events, request a quote or demos, post on the Website, or communicate or transact through the Website, including when using our chatbot, “Megan”. In addition, when you interact with Third-Party Services (defined below), you may be able to provide information to those third parties.

Information Collected Automatically

We, our Service Providers, and/or Third-Party Services may also automatically collect certain information about you when you access or use the Website (“Usage Information”).  Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the Website, device you use, the web page you visited before coming to our sites, and identifiers associated with your devices and your devices (depending on their settings) may also transmit location information to the Website.

The methods that may be used on the Website to collect Usage Information include cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device recognition technologies, in-app tracking methods, device and activity monitoring and other tracking technologies now and hereafter developed (“Tracking Technologies”) may be used to collect information about interactions with the Website or e-mails, including information about your browsing and purchasing behavior. Such Tracking Technologies may include cookies, web beacons, embedded scripts, location-identifying technologies, device-recognition technologies, and device and activity monitoring.

Some information about your use of the Website and certain other online services or websites may be collected using Tracking Technologies across time and websites and used by us and third parties for purposes such as to associate different devices you use and deliver relevant ads and/or other content to you on the Website and certain other online websites.

Information We Collect From Other Sources

We may also obtain information about you from other sources, including Service Providers, Third-Party Services and public sources.  We are not responsible nor liable for the accuracy of the information provided by third parties or for third party policies or practices.

Limitations

To the extent any non-personal information, or personal information collected outside of the Website or by Third-Party Services, is combined by or on behalf of us with personal information we collect directly from you on the Website (“Company-Collected Personal Information”), we will treat it in accordance with this Privacy Policy.  Notwithstanding the foregoing or anything to the contrary, unless required by applicable law, this Privacy Policy is not intended to limit our activities regarding information that does not personally identify you such that it does not constitute personal information, including personal information that has been “De-identified” (i.e., the removal or modification of the personally identifiable elements, or the extraction of non-personally identifiable elements), and non-Company-Collected Personal Information (including third-party-sourced, or non-Website-sourced, information) that is not combined with Company-Collected Personal Information.

Notably, the definition of personal information and personal data under certain laws and regulations differs from the definition of personal information as used in the non-California-specific portions of this Privacy Policy.

Impartner collects personal information:

• that you provide directly to us through our Website, such as through quote or demo requests, support and assistance inquiries, mailing list or newsletter subscriptions, or event registration forms;
• automatically using cookies and other tracking technologies when you navigate our Website, as explained in more detail in our Cookie Policy;
• from third parties providing this information to support our demographic research and for marketing purposes.

We also may collect information from any comments or reviews you post about us on third-party websites. When submitting information to a third party, you are subject to that third party’s terms of use and privacy policies. Impartner may combine information about you that we already have with information we obtain from third parties.

The personal information we collect directly, automatically, or from third parties includes:

• personal details, such as your name, email address, telephone number, and other contact information;
• Internet, network, and device information, such as IP address, browser type, operating system, device information, online identifiers, and other information about your interaction with our Website and communications;
• general location data; and
• other personal information you choose to provide to us, such as when you interact with our customer support or through our other communication channels.

If you wish to correct any of the personal information you have provided to us, you may do so by contacting us via our Impartner Privacy Center.  Please note that outdated copies of information that you have updated may remain viewable in cached and archived pages for a period of time, and we may maintain records in our systems of this information as well.

How We Use Your Personal Information

We may use your personal information to:

• communicate with you, including to respond to your questions and requests, provide you with information you have requested, or offer user support;
• process your orders or purchases;
• market and advertise our products and services, including to send you news, updates, special offers and promotions, and targeted advertising;
• personalize our content, including to tailor the information we send or show you, and to offer personalization based on your past interactions with us;
• monitor and analyze trends, usage, and the activities of users of our Website to better understand how our users access and use our Website in order to improve them, respond to user preferences, and for other research purposes;
• improve our Website and notify you about important updates;
• perform business analyses or for other business purposes;
• identify, prevent, investigate, and take other actions with respect to suspected or actual fraud or illegal activity or other activity that violates our policies;
• ensure the security and integrity of our personal information processing;
• protect our rights, property, or safety and that of our users and our confidential and proprietary information;
• comply with applicable laws, rules, regulations, and legal processes as well as our company policies, including to respond to claims asserted against us and to enforce or administer terms and agreements; and
• fulfill any other purposes, including those with your consent (if required), not inconsistent with our statements under this Privacy Policy or otherwise made by us in writing at the point of collection, and not prohibited by law.

Personal Information Sharing and Disclosure

Impartner may disclose your personal information to its vendors, agents, or contractors to perform services on our behalf. Our vendors, agents, and contractors are subject to data protection and confidentiality obligations when processing personal information on our behalf and may not use personal information for any other purpose.

Impartner also may disclose your personal information to:

• provide you with products or services you have requested;
• better respond to your inquiries;
• advertise or market our products and services;
• perform marketing research and for sales, support, and service-related purposes;
• protect rights, property, life, health, security, and safety;
• respond to legal process, including to disclose personal information to a court, legal authority, opposing party in litigation, our legal counsel, or other advisors in connection with a judicial proceeding, court order, subpoena, or other legal process;
• negotiate or complete any proposed or actual merger, purchase, sale, or any other type of acquisition or other transaction, including a transfer of all or a portion of our business to another organization;
• disclose personal information with your consent or at your direction; and
• achieve any other purpose consistent with our statements in this Privacy Policy, other statements made to you at the time of collection, or otherwise allowed by applicable law.

We may disclose your personal information to comply with applicable law, such as in response to requests from law enforcement agencies, regulators, other public authorities, courts, and third-party litigants in connection with legal proceedings or investigations.

We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

Impartner will only collect, use, and disclose information as described in this privacy policy. Impartner will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Impartner will provide individuals with reasonable mechanisms to exercise their choices.

Opting Out of Marketing Communications

If you have requested information from us, we may send you e-mail communications with information about our products and services. We will include instructions in each marketing e-mail message explaining how to unsubscribe from our marketing e-mail communications if you do not want to receive these in the future. At any time, you can opt out of receiving marketing communications from Impartner by submitting a request via our Impartner Privacy Center. Please note that if you opt-out of marketing communications you may still receive transactional and legal communications from us.

You may limit the use of your browsing activities and interests for interest-based advertising by clicking here (or if located in the European Union, click here). Note that opting out of interest-based advertising through these tools does not opt you out of being served ads. You will continue to receive ads, but they are unlikely to be personalized to you. To learn more, please review our Cookie Policy.

Third-Party Content, Third-Party Services, Advertising and Analytics

The Website may include or link to Third-Party Services, apps, locations, platforms, code (e.g., plug-ins, application programming interfaces, and software development kits (“SDKs”)) or other Websites (collectively, “Third-Party Service(s)”). These Third-Party Services may use their own cookies, web beacons, and other Tracking Technologies to independently collect information about you and may solicit information from you.

Certain functionalities on the Website permit interactions that you initiate between the Website and certain Third-Party Services. Examples of such interactions include connecting the Website to a Third-Party Service (e.g., to pull or push information to or from the Services). If you enable such interactions, both we and the third party may have access to certain information about you and your use of the Website and any Third-Party Service.

We may engage and work with Service Providers, Third-Party Services, and other third parties to serve advertisements on the Website and/or on other online websites. Some of these ads may be tailored to your interest based on your browsing of the Website and elsewhere on the Internet, which may include use of precise location and/or cross-device data, sometimes referred to as “interest-based advertising” and “online behavioral advertising” (“Interest-based Advertising”), which may include sending you an ad on another online website after you have left the Website (i.e., “retargeting”).

We are not responsible for, and make no representations regarding, the policies or business practices of any third parties, including, without limitation, analytics Service Providers and Third-Party Services associated with the Website, and encourage you to familiarize yourself with and consult their privacy policies and terms of use. See the “Tracking Technologies Choices” section below for more on certain choices offered by some third parties regarding their data collection and use, including regarding Interest-based Advertising and analytics.

Tracking Technologies Choices

Tracking Technologies Generally. Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately.  Also, tools from browsers may not be effective with regard to certain Tracking Technologies.  Please be aware that if you disable or remove these technologies, some parts of the Website may not work and when you revisit the Website your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

Some App-related Tracking Technologies in connection with non-browser usage (e.g., most functionality of a mobile app) can only be disabled by uninstalling the app.  To uninstall an app, follow the instructions from your operating system or handset manufacturer.  Apple and Google mobile device settings have settings to limit ad tracking, and other tracking, but these may not be completely effective.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online Websites you visit.  Like many online services and websites, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third party information.  For specific information on some of the choice options offered by third party analytics and advertising providers, see the next section.

Analytics and Advertising Tracking Technologies. You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on.  You may exercise choices regarding the use of cookies from Adobe Analytics by going to http://www.adobe.com/privacy/opt-out.html under the section labeled “Tell our customers not to measure your use of their web sites or tailor their online ads for you.”

You may choose whether to receive some Interest-based Advertising by submitting opt-outs.  Some of the advertisers and Service Providers that perform advertising-related Websites for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising.  To learn more about how you can exercise certain choices regarding Interest-based Advertising, including use of Cross-device Data for serving ads, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for third party ads).  Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads.  Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective.  We support the ad industry’s Self-regulatory Principles for Online Behavioral Advertising and expects that ad networks we directly engage to serve you Interest-based Advertising will do so as well, though we cannot guaranty their compliance.

We may also use Google Ad Websites. To learn more about the data Google collects and how your data is used by it and to opt out of certain Google browser Interest-Based Advertising, please visit here.

Social Features

Our Website may include features that allow you to interact with social media networks operated by unaffiliated parties, such as Facebook, LinkedIn, and Twitter. Data collection, use, and other processing is governed by the privacy policy of the social media platform.

If you choose to “like” or share content or post information using these features, that information may be publicly displayed, and the party operating the social media platform may receive information about you and your use of our Website. Similarly, if you interact with us through these features, we may have access to personal information about you from the social media platform. In addition, we may be able to track when you like us, follow us, or share our content through Facebook, Twitter, or other social media platforms.

Please note that if you mention Impartner, or comment about or in response to us, in your post on a social media platform, that platform may allow us to publish your post on our Website or public social media pages or otherwise use your post about us. You should review the terms, policies, and settings of these platforms to learn more about their data practices and adjust your own settings accordingly.

Impartner Blog

Our Website may offer a publicly accessible blog. Any personal information you provide in this area will be treated as non-confidential and will not be subject to this privacy policy. In addition, it may be visible to, searchable by, and read and used by others. Please note that we may not be able to prevent personal information you make available on our blog from being used in a manner that violates this Privacy Policy, the law, or your personal privacy. For instance, your personal information may have been archived by search engines and others that we cannot control. To request removal of your personal information from our blog, contact us at dataprivacyteam@impartner.com.

Children’s Privacy

Our Website is not intended for or directed to children, and we do not knowingly collect personal information from children. If we become aware that we have collected the personal information of a child (i.e., under 13 in the U.S. and under 16 in the EU and UK), we will delete all such data in accordance with applicable law.

Security of Your Personal Information

We maintain a comprehensive information security program that contains appropriate administrative, technical, and physical measures designed to ensure a level of security appropriate to the nature of our business and the personal information we collect and process.  Of course, there is no such thing as perfect security on the Internet. You are responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you have any questions about the security of your personal information, you can contact Us at the contact information below.

Personal Information Retention

We retain your personal information for no longer than is necessary to achieve the purposes for which the personal information was collected, or as may otherwise be permitted or required under applicable law.

NOTICE TO CALIFORNIA RESIDENTS

As a supplement to other information provided throughout this Privacy Policy, we provide the following additional information as a notice to residents of California (“California consumers”) in accordance with the California Consumer Privacy Act (“CCPA”).

Our Collection and Disclosure of California Consumers’ Personal Information. In the previous twelve (12) months, Impartner has collected the following categories of personal information (also referred to as “PI”) about California consumers: