Rapid7's Transformation: Enhancing Partner Experience Through Automation
Rapid7 streamlined partner operations transitioning to the Impartner PX™ platform, automating workflows, improving visibility, and integrating with Salesforce boosting engagement and efficiency.
Rapid7, a leader in cybersecurity and risk management, transformed its partner experience with Impartner’s PRM platform. Facing challenges in partner collaboration, access to quotes, and visibility into customer renewals, Rapid7 sought a streamlined solution.
By leveraging Impartner, they automated processes, modernized their partner portal, and seamlessly integrated with Salesforce, ensuring real-time data sync.
In just 8 weeks, Rapid7 launched an intuitive, self-service partner experience, enhancing engagement, boosting efficiency, and enabling deeper collaboration with their global partner network.